ONLINE DELIVERY
Delivery takes 2-5 working days to most New Zealand destinations and 5-7 working days to Australia depending on where you live excluding public holidays. Please note all delivery times are approximate and cannot be guaranteed.
Please refer to NZPost Delivery Update pages for any current delays.
Domestic Delivery Updates
International Delivery Updates
The parcel can be delivered to your home or work. To ensure you are available to collect your purchase when it is delivered, we recommend that you enter your daytime or business address for your shipping details.
Please remember that during very busy times, delivery may take longer and any delays in the postal service are out of our control. Should there be a delay in dispatching your order we will contact you immediately to advise you of the reason for the delay.
Please note at sale time due to a high volume of orders, some orders may take 6-10 business days to process and ship.
DELIVERY CHARGES
Free standard delivery on all New Zealand orders over $150. If order is under $150 then a $10 courier fee applies.
Free delivery, to all destinations in Australia, for all orders in excess of $500. Orders under $500 will be charged NZD $25 flat rate. Delivery charges cover packaging, delivery and insurance. Any applicable taxes or duty charges incurred are to be paid by the recipient.
To ensure your purchases reach you safely we require a signature on delivery, please ensure you are shipping to an address that will have someone available to sign for your parcel.
Unfortunately we are unable to ship to other countries at this time, however please email your interest to webstore@hartleys.net.nz